1. Refund Through Shopify Backend: If your invoice has been generated, we can process a refund directly through the Shopify backend.

2. Pending Payments: If the payment has not yet been billed, please reach out to Shopify Support to submit a refund request in advance. They will notify us via email, and we can proceed with the refund service at that time.

For information regarding app payments, please refer to the official documentation on website. App charges

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