It is suggested to set up separately according to online or offline status.
Online Business Hours
Set Your Business Hours Online:
- You can enable notifications on both your browser and mobile phone. This ensures you won’t miss messages from your customers and can start live chats with them immediately.
Offline Business Hours
Set Your Business Hours Offline:
1. Step 1: Go to App Store > Live Chat > Language.
2. Step 2: Edit the Reminder Messages for Non-Working Hours to guide your customers to send inquiries via email.
PS: It is also suggested to integrate your email into Willdesk inbox, which would be convenient for you to receive email messages from your customers directly in Willdesk inbox
Not satisfied with this page? please contact us for more customizations!