Willdesk currently integrates the WhatsApp Business API account. A WhatsApp Business API account needs to be applied for and reviewed by Meta official. WhatsApp Business API accounts that are not enterprise-certified can only use a limited number of 250 conversations.
How to finish WhatsApp Integration?
1. Step 1: Please go to Settings -> Whatsapp.
2. Step 2: Click the Connect WhatsApp Business button to enter the integration process.
3. Step 3: Select the Facebook account to log in.
4. Step 4: Please get started to connect your account.
5. Step 5: Create or select an existing Business account.
6. Step 6: Please create or select a WhatsApp business number.
7. Step 7: Please complete WhatsApp business account information settings, follow the steps to integrate WhatsApp.
8. After following the process, the integrated WhatsApp information will be displayed on the interface:
9. After integration, you can send and receive WhatsApp messages in the inbox list.
Notes:
1. One Meta Bussiness Suite can only create 2 WhatsApp business accounts (WABA).
2. One WhatsApp business account (WABA) can only integrate 2 WhatsApp mobile numbers by default in the initial stage. If you need to integrate more mobile numbers, you need to apply with the Meta official.