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How to Configure Language Settings and Auto-Switching for Chat Widget?
How to Configure Language Settings and Auto-Switching for Chat Widget?

Willdesk now offers a feature allowing customers to choose the widget display language. Additionally, we support automatic language switching based on the customer's browser or location settings. Please follow this article to configure this feature!


1. Step 1: Go to the App StoreLive Chat.



2. Step 2: In the Language section, turn on the Show Language Switcher option. This will allow customers to manually change the widget language by clicking the language selector at the top.


3. Step 3: You can also enable automatic language switching in the Auto Switch Widget Language section, choose whether to switch the language based on the customer’s browser or location.


4. Step 4: Optionally, you can set a default language for the widget. The widget will automatically update to the new language when this default is changed.

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