1. Domain name customization based on Shopify embedded page:
Step 1: Help center page setting module select Shopify embedded page
Step 2: Configure the help center custom address in the Shopify store and enter the shopify store Setting>Apps and sales channels>Willdesk
Shopify embeds domain name customization settings here
Step 3: Setting up a help center page redirect in the site settings
2. Custom domain name settings:
Step 1: Select independent page configuration
Step 2:
You can directly configure the subdomain to use the domain name of willdesk.help
You can also customize the domain name: When configuring a custom domain name, you need to change the configured domain name cname to faqcname.willdesk.com; Visit the admin console of your domain registrar (the website you bought your domain from) and create or update a CNAME so that it points to faqcname.willdesk.com
Note:
1. cname's target object points to faqcname.willdesk.com
2. cname example: A domain name cname to B domain name (Note: cname is domain name cname, not URL address cname)
3. A domain name is a customized help center domain name, pointing to B domain name is faqcname.willdesk.com