Store-level settings feature allows you to customize the branding, messaging, style, language, and more for each store's chat widget. By applying unique settings for each store, you can make your chat widgets more personalized, relevant, and engaging for customers across different stores.
【In cases where a store hasn't made any personalized settings, the plugin will display the default settings of the single brand. However, we've made it easy for you to enable and make personalized store-level settings by providing a clear prompt to turn on the feature before making any changes.】
Please kindly go to the Settings-Widget settings-select your desired stores and configure various widget options to suit your needs, then click "save change".
Please kindly go to the Settings-Translation-select your desired stores and configure language/font options to suit your needs, then click "save change".
Please kindly go to the Settings-Helpdesk-Articles-select your desired stores and add FAQ articles to be diaplayed.
Please go to the Settings-Your integrations-click "edit "icon and edit the website name for your desired store, which will also be displayed on your according chat widget.