1. Step 1: Go to the App store → Email.
2. Step 2: Click Add an Email.
3. Step 3: Choose Microsoft 365/Outlook.
4. Step 4: Input your Email name and Email address, and click Connect.
5. Step 5: Sign in your Outlook.com email account
6. Step 6: After signing in, your Outlook email is successfully integrated into the Willdesk. You are able to manage your email message inside Willdesk inbox.
7. Step 7: You are able to manage your email messages inside Willdesk inbox.
PS: If it can be sent and received normally, there is no need to perform the next steps ;
If you are prompted that the account password is incorrect or the status shows "Failed", you need to verify your Microsoft account and turn on Two-step verification. Please refer to the following steps to re-integrate:
a: Kindly go to My Microsoft account → Security (https://account.live.com/proofs/manage) and click "Turn on" to enable Two-step verification.
b: Choose a way to verify.( It is more recommended to take "email address" or "phone number" to verify.)
c: Enter the code and copy the generated Two-step verification code.
d: Paste the code at Willdesk backend and to re-integrate with Outlook.
ATTENTION :
If you change your email password, email integration will be failed. Please follow the above steps to integrate again!
Not satisfied with this page? please contact us for more customizations!