Visibility Section is for the control of Chat Widget Setting Time, Display Devices and Displayed Pages. Here are the following steps on how to use functions in this section.
You can find out this section by clicking App Store ->Live Widget->Customize.
1. Set timings for widget display.
You can display the Chat Widget at all times or during business hours.
2. The devices widget will be visible on
You can now decide if the Chat Widget displays on all devices, desktop devices or mobile devices only.
3. The pages will be hidden on display
You can decide what kinds of pages the Chat Widget can display or not.
(1) If you select the Show widget on all pages, the Chat Widget will display on all pages.
(2) If you select Show widget on specific pages, you can input related page links according to two conditions: with exact URLs or containing.
PS: You can click blue font icon Add pageUrl to add more rules according to your demand. There is no number limitation currently.
(3) If you select Hide widget on specific pages, you can input related page URL as well to make Chat Widget not display on related pages.
You can select two rules under this option as well, containing or with exact URLs. They two work in the same way with the option of Show widget on specific pages.
Blue font icon Add pageUrl is also clickable and there is no number limitation under this option.
(4) The difference between with exact URLs and containing is:
With exact URLs means you have to input completed URLs and this rule will be working, such as: www.google.com/faq.
Containing means you can input URLs content after domain name, such as: /product/faq
The rule of containing can cover URLs no matter it is parsed or not, we highly recommend you to use this rule to setup. The rule of with exact URLs is only working for specific URL on your website, it may not be working on another kind of website, if your current website is the parsed one.
(5) When finishing all setup, please do not forget to click Save change button to keep the changes properly.
Not satisfied with this page? please contact us for more customizations!