The integration of Willdesk and Shopify flow supports creating tickets for negative review scenarios and Refund scenarios to be followed up in Willdesk's inbox;

Willdesk open action: Create a ticket

To set up Shopify flow with Willdesk, please go to Flow and click [Import] to upload our templates.

Flow Templates:

Complete multiple actions to automate product reviews based on the star level - Yotpo.flow

Create a support ticket when a product question is asked - Growave.flow

Create a support ticket when you receive a negative review - Stamped Product Reviews & UGC.flow

Tag and create a support ticket after a refund.flow

Track and create a support ticket after negative reviews - REVIEWS.io.flow

Integrated use of Willdesk open scenario Create a ticket and Review app

1. Willdesk integrates with Growave via Shopifyflow: Create support ticket when a product question is asked

 2. Willdesk integrates with Stamped Product Reviews & UGC via Shopify flow: Create support ticket when you receive a negative review

 3. Willdesk integrates with REVIEWS.io via Shopify flow: Track and create a support ticket after negative reviews

 4: Willdesk integrates with Yotpo via Shopify flow: Complete multiple actions to automate product reviews based on the star level

Notes:

Messages coming through Workflow will be displayed on the Willdesk inbox panel through system message notifications in Willdesk, as shown below:

Because these messages are created by the merchant proactively, each ticket will be counted as one new conversation quota.