Willdesk offers two methods for setting up the Welcome Post. This article will introduce the first method, which is simple and designed for setting up basic text.

If you would like to include links, images, or other advanced elements in your Welcome Post, please refer to this article: How to Setup Workflow bot In Willdesk?

1. Step 1: Go to App Store -> Live Chat.

2. Step 2: Please go to Content -> Post. Edit the pop-up message that will be displayed to your customers.

1) Choose the correct store.

2) Enable the devices button that you want this pop-up message to display on.

3) Edit Welcome pop-up message's content.

3. Moreover, you can set up a separate Welcome Pop-up post for your specific store pages.

4. For this setting, please go to Automation → Workflow → Browse templates, choose Proactive Welcome Message templates, and refer to this article: How to Setup Workflow bot In Willdesk?

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