1. Step 1: Enable Will AI Agent, please go to Automation → Configure → Turn on the button under AI assistance, and choose your store. (Note: The AI switch and data will refresh when switching stores.)
2. Step 2: Once AI is enabled, click the “AI Reply” button next to a customer’s message to generate a reply. (The answer will be based on your knowledge base information.)
The AI will automatically generate a reply draft in the input box.
3. Step 3: You can click the “AI Optimize” button to polish and enhance the draft.
Not satisfied with this page? Please contact us for more customizations!