Willdesk makes it easy to connect your existing email accounts, allowing you to manage conversations seamlessly without the need to create new addresses. To handle spam efficiently, we offer two solutions:
Solution 1: Manage Spam During Email Integration
1. Step 1: Please go to Settings-> Email.
2. Step 2: Choose your email provider and click Integration start your integration process.
3. Step 3: When integrating your email, you can choose not to select the spam option during the initial Email access settings.
Solution 2: Use Automation Rules for Spam Management
For more flexibility, you can create automation rules to handle spam emails effectively:
1. Step 1: Please go to Automation > Automation rule >New from Template > Spam filter
2. Step 2: Give the rule a name for easy identification.
3. Step 3: Add a condition: Select "Incoming email address", then choose "Contains" and enter "noreply", or select "Is" and input the specific email address you want to block.
4. Step 4: Add additional conditions if needed. For example, if "Incoming message content" contains specific words (e.g., "XX"), you can mark those emails as spam.
5. Step 5: Select the action Mark as spam.
6. You can review all spam emails by going to Inbox > Spam List.
Not satisfied with this page? please contact us for more customizations!