"Email Us" Widget Function Overview
The "Email Us" widget function allows customers to send messages directly through the widget in an email format.
Key Features:
1. Customer Interaction: Customers can fill out their message and contact information via the widget.
2. Message Delivery: These messages will be sent to your Willdesk inbox as emails, including the customer's email address.
3. Information Collection: Willdesk automatically collects the customer's details and includes them in the conversation history.
4. Email Replies: You can reply to customers directly through email from the Willdesk inbox.
How to set up the widget Email Us?
1. Step 1: Navigate to Settings → Live Chat.
2. Step 2: Select "Email Us" to display on the widget and click "Save Changes".
- Once enabled, customer emails will appear directly in your inbox.
3. And you can reply through your integrated email.
