A: Input Gmail information FirstGo to settings-Email-Choose Gmail, and input your name and Gmail address (you can also choose to enable signature). B: Turn on the 2-step verification Click Avatar- Manage Your Google Account - Security- Click Two-Step Verification. Follow the prompts to turn on the two-step verification.C: Add app passwordsGo back to Manage your Google account - Security - App passwords and follow the guidance to add app passwords.D: Enable Gmail POP/IMAPGo back to the Gmail page, click the [Settings] icon - [See All Settings] - click [Forwarding and POP/IMAP] - [Enable IMAP] - click [Save] to change.E: Input Email authorization codeInput the verification code, which is the long auto-generated password just copied.  F: Complete the integrationYour Gmail address is successfully integrated into the Willdesk inbox. You are able to manage your Gmail message inside the Willdesk inbox.G. Setup App Password by LinkIf you can't locate the option for generating an App Password in your Google Account after enabling two-step verification, please click on the following link to obtain an authorization code:https://myaccount.google.com/apppasswordsAfter logging in, please enter the App name "Willdesk".This App password would be your email authorization code, please copy it and fill in:And your Gmail account will be successfully integrated with Willdesk.You may also click this link and check the video as a reference 👇:https://www.youtube.com/watch?v=ezN3zne1ey4ATTENTION :If you change your email password, email integration will be failed. Please follow the above steps to integrate again!Not satisfied with this page? please contact us for more customizations!

"Email us" is a widget function where you can receive customers' messages via widget email us. How to set up the widget Email Us?Turn on the switch of “Display email us" and click "Save change", your customers' emails will display directly in the Inbox, and you can reply through your integrated email. Note: If your account integrated emails before, to display messages from "Email us", you need to click switch Email us messages to display only in the Willdesk Inbox, and confirm. After you save the setting, the messages from widget "Email us" will display in your Inbox only.

We support sending emails directly in Willdesk! To create a new email, please kindly check the following information for your reference:Click "New Conversation" → Fill in email addresses → Complete email subject and contents → Click "Send".Additional information:Email sender “From: ": You can select one of your integrated emails to send it.Email receiver ”To: “: You can type in the receiver's email address. If you are answering a customer, our system will automatically match your customer address in this part.Email copy ”CC: ": You can type in the copy email address and click "enter" to confirm, so that you can copy this email to all members related.To enrich email content, you can refer to the bottom left of the email, where you can add Macros, send FAQs, add emojis and images, attach files, add Shopify products, and add links. Kindly check the screenshot below for your reference.In addition, you can click "" on the top right of the input box to expand or collapse email styles.If you have any questions, please do not hesitate to contact us. Thank you!

Please kindly go to the Settings Tab-Email and choose Godaddy provider.     a: Enter "Name on email replies".    b: Enter Godaddy email address.    c: Enter your Godaddy email password.     d: Choose your Godaddy email address server, then the IMAP/SMTP parameter will be displayed automatically.Then your Godaddy email address will be integrated with Willdesk successfully.ATTENTION :1. If you change your email password, email integration will be failed. Please follow the above steps to integrate again!2. Before integration, please help verify if your email address refers to GoDaddy or Microsoft 365 Email Account.If your email address is from GoDaddy, you need to input your GoDaddy Email Account password and finish the integration. If your email address is from GoDaddy Partnership Microsoft 365 Email Account, please kindly note that we are currently supporting integrating this kind of email account in our APP.3. If your email account is from GoDaddy, you can find it in the screenshot below, a kind reminder here.

📧 🚀Four Simple steps to complete Microsoft 365 / Outlook email integration: Step 1: 👉🔧Please kindly check the screenshots below and follow the path:"Setting" → "Email"→ "Add an Email" → "Authorization", and then log in to your email account (If your account is from a Microsoft partner, after entering your account, the login page will automatically jump to the partner login page.) Step 2. 👉🔧If your account is from GoDaddy or other Microsoft partners, please log in to your admin account and make sure to open SMTP. Please refer to Microsoft 365 official documentation to enable SMTP, https://aka.ms/smtp_auth_disabled.E.g. If you log in to your admin account in GoDaddy (sso.godaddy.com), you can click Advanced Settings and turn on SMTP Authentication. Verification will take a moment, please kindly wait for the verification to complete.Step 3: 👌🔌 Click "Edit" to complete the setting and click "Save and Connect".Step 4: 🎉✉️Verify the integration and start enjoying the seamless email experience. Remark: If you fail to log in to your email account in step 1, please click"Can't access your account?" and try again. Thank you!Get ready to streamline your communication! 💬💡If there is any problem, please do not hesitate to contact us! Thank you very much! 😊 

A: Go to Settings-Mail accounts-click "IMAP". Enable "IMAP Access" and click "Save".B: Go to the Settings tab-Email-Choose Zoho Enterprise Mailbox-Input the name/email address/email password-Click Connect.C: Your Zoho Enterprise address is successfully integrated to the Willdesk. You are able to manage your email message inside Willdesk inbox.PS: If it can be sent and received normally, there is no need to perform the next steps ;If you are prompted that the account password is incorrect or the status shows "Failed", you need to verify your Zoho Enterprise account and generate App-password. Please refer to the following steps to re-integrate: ATTENTION :If you change your email password, email integration will be failed. Please follow the above steps to integrate again!Not satisfied with this page? please contact us for more customizations!

Go to the Settings tab-Email-Choose Outlook-Input the name/email address/email password-Click Connect.Your Outlook email is successfully integrated into the Willdesk. You are able to manage your email message inside Willdesk inbox.PS: If it can be sent and received normally, there is no need to perform the next steps ;If you are prompted that the account password is incorrect or the status shows "Failed", you need to verify your Microsoft account and turn on Two-step verification. Please refer to the following steps to re-integrate:  a: Kindly go to [My Microsoft account] - [Security]-https://account.live.com/proofs/manage  and click "turn on" to enable Two-step verification.b: Choose a way to verify.( It is more recommended to take "email address" or "phone number" to verify.)c: Enter the code and copy the generated Two-step verification code.d: Paste the code at Willdesk backend and to re-integrate with Outlook.ATTENTION :If you change your email password, email integration will be failed. Please follow the above steps to integrate again!Not satisfied with this page? please contact us for more customizations!

Ⅰ. Please kindly log in your Aliyun Enterprise email address, and go to Settings——Account Security.      a:  Enable the"Third-Party Client Security Password" button and click "Cenerate New Password".      b:  Copy the "Generate Client-specific Secruity Password".Ⅱ. Kindly go to the Willdesk backend-Settings-Email.     a: Choose the Aliyun Enterprise provider.     b: Enter the name.     c: Insert the Aliyun Enterprise email address.     d: Paste the "Generate Client-specific Secruity Password" as authorization code.       e: Click "Connect". Ⅲ. Check the email integration situation: your Aliyun Enterprise email address is successfully integrated with Willdesk. ATTENTION :If you change your email password, email integration will be failed. Please follow the above steps to integrate again!Not satisfied with this page? please contact us for more customizations!

A: Go to the Settings tab-Email-Choose Tecent Enterprise-Input the name/email address/email password-Click Connect.B: Your Tencent Enterprise address is successfully integrated to the Willdesk. You are able to manage your email message inside Willdesk inbox.ATTENTION :If you change your email password, email integration will be failed. Please follow the above steps to integrate again!

If you want to integrate your other email providers into Willdesk inbox, please kindly check the IMAP/SMTP parameter by yourself. If you can't get the parameter, please ask our customer service for help. ATTENTION :If you change your email password, email integration will be failed. Please follow the above steps to integrate again!

Ⅰ. Please kindly log into your Apple ID account.      a: Click Sign-in and Security, and then click App-Specific Passwords.     b: Think of a name for integration.     c:  Copy the generated App-Specific Password, and click "Done".Ⅱ. Kindly go to the Willdesk backend-Settings-Email.      a: Choose the "Icloud" provider.     b: Enter the name.     c: Enter your Icloud email address.     d: Paste the "App-specific Password" here.     e: Click "connect”. Ⅲ: The Icloud email address issucessfully integrated with Willdesk. ATTENTION :If you change your email password, email integration will be failed. Please follow the above steps to integrate again!Not satisfied with this page? please contact us for more customizations!