1. Step 1: Click App Store and choose Shopify to integrate other Shopify stores.2. Step 2: Click Connect Shopify.3. Step 3: Enter your Shopify Store name ending with .myshopify.com. The Website name will auto-fill but can be changed to make a difference with your current store name if needed.4. Step 4: If you're not logged into Shopify, you will be guided to the Shopify login page. If you're already logged in, proceed to Step 5 directly.5. Step 5: Click the Install App button on the Shopify Admin page.6. Step 6: After installation, you will be guided to the Willdesk login page and automatically logged in with your current Willdesk account and password. To verify the integration, click App store > Shopify, your store will appear there if integrated successfully, as shown in the screenshot below.

1.Log in to your Willdesk account through: https://app.willdesk.com(If you do not have an account, you need to register an account and then log in)2.Go to the App Store -> JavaScript3. In the JavaScript integration page, insert your store link and generate your store data.=> ADD DOMAIN =>ADD WEBSITE NAMECopy the Javascript code for the following integration, which will be pasted into your WordPress website.(Please don't forget to click the "save" button.)4. Open your WordPress store Admin and select the page you want to modify. Install the "Visual Composer" plugin at your WordPress Admin. Select the “FRONTEND EDITOR” modification tool and go to the according page.5. Click "Raw JS Settings" and paste the JavaScript integration code inside "JavaScript code". Don't forget to click "update".

A coupon feature is added in the input box, which will display the active coupons created in your Shopify stores. Before adding coupons, historical users need to update authorization with your Shopify stores so that you can send coupons in Willdesk.3.  If no authorization, we have a reminder to guide the user to authorize it directly.4. Click Update Authorization to jump to the authorization page of the corresponding store. After clicking Update app to finish the authorization, the coupon function can be used normally.5. Click to send a Coupon, and a hyperlink to the coupon code will be displayed on the page. After you insert the coupon and send it to your customers, they can click the hyperlink to the product with discounts.Note: If you have multiple stores, please kindly find “Shopify” in “App Store” section, then click "Authorization" to complete store authorization, so that you can add coupons from these stores. Thank you!

1. It's available to edit and modify customers. Hover the mouse over the customer name column, and an edit icon will appear.2. Customer data can be synced to Shopify. After the customer data is synchronized to Shopify, related email marketing applications like Klaviyo can obtain customer data for email marketing. In other words, we support indirect integration with Shopify email marketing apps like Klaviyo.Below is a link to the email marketing apps in Shopify app store:https://apps.shopify.com/search?q=email%20marketing3. Customers information and data synchronization with Shopify must also complete store re-authorization.Note: If there are multiple stores, please refer to the integrations page for authorization first.

Please go to App store > All Apps > JavaScript1. Click JavaScript and you can see the code snippet.2. Click the button on the second page to copy the code to your Code Base.3. Insert the Code on the Code Base and before the last body tag.If you don't know how to operate it, please feel free to contact us and our development team will help you integrate the Non-Shopify Platform Store into Willdesk.Not satisfied with this page? please contact us for more customizations!

The integration of Willdesk and Shopify flow supports creating tickets for negative review scenarios and Refund scenarios to be followed up in Willdesk's inbox;Willdesk open action: Create a ticketTo set up Shopify flow with Willdesk, please go to Flow and click [Import] to upload our templates.Flow Templates:Complete multiple actions to automate product reviews based on the star level - Yotpo.flowCreate a support ticket when a product question is asked - Growave.flowCreate a support ticket when you receive a negative review - Stamped Product Reviews & UGC.flowTag and create a support ticket after a refund.flowTrack and create a support ticket after negative reviews - REVIEWS.io.flowIntegrated use of Willdesk open scenario Create a ticket and Review app1. Willdesk integrates with Growave via Shopifyflow: Create support ticket when a product question is asked  2. Willdesk integrates with Stamped Product Reviews & UGC via Shopify flow: Create support ticket when you receive a negative review 3. Willdesk integrates with REVIEWS.io via Shopify flow: Track and create a support ticket after negative reviews  4: Willdesk integrates with Yotpo via Shopify flow: Complete multiple actions to automate product reviews based on the star level  Notes:Messages coming through Workflow will be displayed on the Willdesk inbox panel through system message notifications in Willdesk, as shown below: Because these messages are created by the merchant proactively, each ticket will be counted as one new conversation quota.

Store-level settings feature allows you to customize the branding, messaging, style, language, and more for each store's chat widget. By applying unique settings for each store, you can make your chat widgets more personalized, relevant, and engaging for customers across different stores.【In cases where a store hasn't made any personalized settings, the plugin will display the default settings of the single brand. However, we've made it easy for you to enable and make personalized store-level settings by providing a clear prompt to turn on the feature before making any changes.】Please kindly go to the Settings-Widget settings-select your desired stores and configure various widget options to suit your needs, then click "save change".Please kindly go to the Settings-Translation-select your desired stores and configure language/font options to suit your needs, then click "save change".Please kindly go to the Settings-Helpdesk-Articles-select your desired stores and add FAQ articles to be diaplayed.Please go to the Settings-Your integrations-click "edit "icon and edit the website name for your desired store, which will also be displayed on your according chat widget. 

You could check the right panel of the inbox interface and you are able to know which website address does the customers come from according "From". Not satisfied with this page? please contact us for more customizations!

Please kindly check the conversation details and you are able to find where your customer is coming from and which store.Not satisfied with this page? please contact us for more customizations!