Valid conversations definition:
WhatsApp charges are based on the 24-hour valid conversation officially defined by Meta, the official policy as follows: https://business.whatsapp.com/policy
- Conversation validity time: Messages replied by C-end within 24 hours as of now. A new template is required to initiate a conversation after more than 24 hours.
- Validity time of Templates in conversation: 24 hours. The time starts from when the user receives the template. Templates of the same type can still be sent for FREE within 24 hours
1. Regarding Monthly user charges:
WhatsApp conversations: You can purchase Add-on WhatsApp charges $10 per 50 conversations in the billing page, and each WhatsApp conversation is US$0.2; the fee is based on the usage of the conversation quota and is deducted incrementally.
2. Regarding Annual user charges:
Annual paying users: You can chat with support to customize your Whatsapp conversation quota.